Terms & Conditions - Cottage Stay
By booking accommodation at Mogendoura Farm, you agree to the terms and conditions as stated below.
Check-in is from 2pm. The cottages booked will be left open with the keys inside once cars unpacked; please, for safety reasons, park in marked areas along the fence line.
Check-out is at 10am unless agreed otherwise. Please ensure all windows are closed and doors locked with the keys left inside on departure. Late Checkout not available during the school holidays. It can be arranged prior at other times.
Please return keys to the caretaker or owner from whom they were collected on arrival. The caretakers/owners of the property may inspect the cottages before your departure.
A $200 bond is required in addition to the balance of payment for your accommodation. We may use the Bond to recover our loss due to any or all of the following:
(a) you breach these Conditions of Stay;
(b) you or your invitees damaging our property or any item in it or leaving our property or any item in it dirty or stained; (c) loss of any item at our property as a result of you or your invitees staying at our property. Within 10 days of the end of your stay at our property, we will promptly refund you any part of the above Bond that has not been used to recover our loss. Venue hire fee may apply. Provide bank details for the return of the bond.
The residence complies with Non-Smoking state laws. Smoking inside is prohibited. We would appreciate it if smoking was not within 20 metres of any farm building for the health and comfort of other visitors.
No cats or other pets are allowed. Special arrangements can be made to accommodate horses.
You release us from any action, demand, loss or damage for any damage, loss, injury or death occurring at or in our property, however, caused. You accept full responsibility for any damage or injury caused by your horse while it is on Mogendoura Farm. You agree to pay any and all associated costs required to rectify the damage caused by your horse while it is on the property.
Doonas, blankets and pillows provided. Please bring your own sheet sets and bath towels.
Guests and their children are not allowed into paddocks with livestock or near machinery or property sheds.
Children are not allowed on farm machinery.
Gates must be closed (kids in – animals out), and doors should be closed to keep out snakes, etc.
Boots or strong walking shoes (not thongs/sandals) and hats are recommended as appropriate farm attire.
Following clearance of your deposit, your booking is confirmed by mail/email, and your booking becomes non-refundable.
If the cancellation is more than 2 months before occupancy, we will attempt to rebook the period and, if successful, will refund the deposit less than a 10% administration fee. The deposit is non-refundable for Public and School Holidays.
You are responsible for the acts or omissions of your invitees to our property. You must ensure your invitees comply with these Conditions of Stay. You are liable for and indemnify us against all actions, demands, loss or damage (including legal costs on a full indemnity basis) incurred or suffered directly or indirectly in connection with: (a) your breach of these conditions of stay; or (b) the use of our property or anything in it by you or your invitees.
The property is for booked guests only and not for commercial activity or unauthorised parties—NO CAMPING or tents. Floorless marquees are allowed. Failure to abide by these terms and conditions may lead to immediate cancellation of your stay and being requested to leave the property immediately without any right to claim a refund.
We are confident that you will enjoy your farm-stay experience but requires certain responsibilities on your part:-
You are responsible for locking the entries/exits to the cottages/farmhouse and turn off the lights when you leave the premises, whether for an outing or departure – reducing the use of unnecessary power and further minimising our carbon footprint.
Please monitor guests and avoid damage or accidents. All breakages or defects should be reported promptly.
Items from the cottages must not be removed at any time. Unless pre-arranged, please bring your own towels and linen for personal use (additional linen fees apply). Blankets, quilts and pillows are provided.
The accommodation will be of a high standard of cleanliness upon your arrival, and your co-operation in leaving it that way would be greatly appreciated. Therefore, maintaining general cleanliness of the cottage or farmhouse is the responsibility of the guests. If this is not met on inspection, the bond may be withheld, and additional cleaning charges will apply.
Under no circumstances are fires/bonfires to be lit on the property. Fires only to be lit in the combustion fireplace provided. Please observe all fire bans declared by authorities during the summer period.
Vehicles must keep to the roads and not enter any other paddock area. The speed limit is 20 km/p/h. Definitely, no trail bike, quad bike or off-road riding/driving is permitted anywhere on the property. Please also note that due to safety, motorised/powered watercraft such as jet skis are not permitted on the river beach.
Water supply principally relies on rainwater, and guests are asked not to waste this precious resource. Please limit showers to a maximum of 3 minutes. Council regulations do not allow any blow-up pools or clamshells.
Toilets are connected to a septic system, so please do not flush non-biodegradable material—no ‘flushable’ wipes in toilets.
Farmstay outdoor play equipment must only be used by young children and whilst under adult supervision.
Any accident sustained from the use of the play equipment is the responsibility of the user.
Please ensure that gas bottles are turned off after use, not left in the open position (gas leaks, especially in the summer heat), creating a potentially dangerous situation. Use of cottage or farmhouse pots and pans on the barbecue is prohibited.
We have provided placemats, coasters and stands for hot foods and would appreciate you using them on the benchtops or wooden tables. We have also provided a large chopping/cutting board and ask you to use this, not the benches or tables.
Terms & Conditions - Horse stay & play
In addition to the terms and conditions above please note that you agree to the following:
You release us from any action, demand, loss or damage for any damage, loss, injury or death occurring at or in our property,
You accept full responsibility for any damage or injury caused by your horse while it is on Mogendoura Farm.
You agree to pay any and all costs required to rectify the damage caused by your horse while it is on the property.
You will ensure whilst riding on the farm the required safety equipment will be used. Such as a helmet meeting the current Australian Standards.
Children's safety on the farm
SAFETY OF YOUNG CHILDREN ON THE FARM
Parents and carers of young children, particularly those under five years, must be especially vigilant during your stay on Mogendoura Farm. Without trying to alarm you there are many sources of potential danger for young children on farms.
Typically farms have livestock, machinery and a range of natural hazards, particularly water. The Royal Life Saving Society Australia recommends creating special enclosures inside or close to the house ‘to fence in the child’ but with the size and nature of our holiday accommodation this is not practical and it is not feasible to fence off all the outside dangers.
Constant parental supervision is essential with all young children, please.
You should note the following within proximity of the farm accommodation:
1. River banks – within 200m
2. Water feature – located in the courtyard. (A temporary fence is available for erecting around the water feature during your stay – please ask us in advance to set this up).
3. Machinery sheds with tractor and mowers – three sheds and loft within 100m
4. Water Dams – four dams including a duck pond – scattered throughout the property
5. Livestock water troughs – located along the fence-line of many paddocks
6. Barbed wire fences – barbed wire lines many of the paddocks
7. Temporary Puddles – following heavy rain puddles appear in low lying areas, on roads
Riverbanks – within 100m
Machinery sheds with tractor and mowers – three sheds and loft within 100m
Water Dams – four dams including a duck pond – scattered throughout the property
Livestock water troughs – located along the fence-line of many paddocks
Barbed wire fences – barbed wire lines many of the paddocks
Temporary Puddles – following heavy rain puddles appear in low lying areas, on roads
Dense bushland – fairly dense bush is located about 50m behind the cottages which lead down to the river (100m)
Being the bush there are also residents including snakes and spiders. Please keep an eye out for these and avoid them if possible. They will be more afraid of you so please just let them pass.
First Aid kits are available in each cottage and farmhouse – these are located in the kitchen drawers.
Knowledge of First Aid is useful for everyone and we know that high-quality courses are available through Royal Life Saving. Safety Fact Sheets on a range of subjects are available for download from www.royallifesaving.com.au
Phone numbers for Medical and Emergency Services including local doctors and ambulance are listed in the Guest Handbook.
Safety is so important and we encourage you to be aware of and keep your child safe from any potential danger.
Please ensure you watch over your children at all times.